Careers

• Participate in requirements, design and review meetings.
• Acts as a representative of the offshore development team monitoring, showcasing their work as well as driving them through the scrum cycle within specified timelines.
• Acts as a subject matter expert for the Salesforce Platform maintenance involving Informatica stack as well.
• Triage and fix defects, co-ordinate with the scrum team on the same.
• Work closely with the SA’s, PO’s on understanding the pain points, implement POC’s, new enhancements and prioritization of the work.
• Establish and improve current processes working with the client and offshore team.
• Share performance reports and deliverable quality stats for offshore team.
• Stay current on the latest Salesforce releases, new features and product roadmaps and evaluate the impact on the current implementation.

Required

• Bachelor’s or master’s degree in Computer Science or a related study or equivalent experience.
• 5+ years of technical and engineering experience with Salesforce is required including but not limited to Apex and Visualforce.
• Working experience on the Informatica platform w.r.t. designing and developing real time cloud functionalities.
• Knowledge of SQL, Databases, API integrations, SOAP and REST based web services, XML, JavaScript and general web development.
• 3+ years of experience on the direct client management and working with an offshore team.
• Excellent people skills with the ability to mentor team members and educate others on development principles and methodologies.
• Ability to work proactively, independently or as part of a team on multiple tasks and projects, and quickly learn new technologies.
• Experience working in an Agile/Scrum-like environment preferred.
• Strong organizational, problem-solving, and analytical skills.
• Excellent written and verbal communication skills.
• Excellent technical documentation skills.
• Ability to integrate and apply feedback in a professional manner.
• Ability to prioritize and drive to results with a high emphasis on quality.

Desired

• Experience in working in a regulated environment (SOX, HIPAA, CLIA, GCP, and FDA).

• Travel Requirements: No Travel.
• Will involve some early morning/late evening hours working with off-shore team.
• Standing or sitting for long periods of time may be necessary.
• Some lifting (greater than 25 pounds) may be necessary.

• Manage all new inbound Sales Qualified Leads
• Understand client needs and offer solutions and support
• Research potential leads from business directories, web searches, or digital resources
• Qualify leads from digital campaigns, conferences, referrals, tradeshows, and other lead generation efforts
• Create and maintain a list/database of prospect clients
• Present and deliver relevant supportive documentation to potential clients
• Answer potential client questions and ask follow-up call questions as appropriate
• Track progress on a weekly, monthly, and quarterly basis against sales metrics
• Collaborate with the Engineering, Marketing and Account Management teams
• Report and document all sales activities in CRM
• Close deals and working with clients through the sales process from beginning to end
• Cold call and prospecting; make multiple outbound calls and emails to potential clients (leads, MQL’s, SQL’s and lists) when time permits
• Travel Requirements: As Needed
• Work with engineering team located offshore and nearshore at varying hours throughout the day; may include some early morning/late evening hours

• Bachelor’s degree preferred
• Comfortable making calls and talking to new people daily
• Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanor
• Eager to expand company with new sales, clients, and territories
• Self-motivated and self-directed
• Able to multitask, prioritize, and manage time efficiently
• In-depth understanding of company services and its position in the industry
• Coachable and willingness to learn
• Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client
• Knowledge of sales process from initiation to close
• Ability to work independently or as an active member of a team
• Previous experience in outbound call center, inside sales experience, or related sales experience preferred
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM experience preferred

• Flex time
• Stocked snack, coffee and kitchen
• Ping-pong
• 401K
• Monthly massage, manicure or facial
• Health, vision, dental

• We grow every year and have never done layoffs, so you get high job security
• Our clients are category leaders, so you get to interact with only the best, cutting edge companies
• We continuously improve, so you get variety in your work and the opportunity to see yourself grow
• We are a small innovative team, so you get to see the direct impact of your work
• We have flex time (and other benefits) so you get to have a good work-life balance
• We are like family so you get a collaborative work environment
• Out atmosphere is professional and congenial, so you get to enjoy your ‘time at the office’

This position reports to the Controller and it is responsible for key areas of the accounting function in a rapidly growing organization. You will be responsible for all accounting activities including AP, AR, Payroll, reconciliation, negotiation and elimination of financial waste.

• Handling all AP activities including paying invoices and handling vendor enquiries
• Handling all AR activities including processing invoices, sending invoices and collecting from clients
• Keeping all accounting systems up to date including bank, credit card and 3^rd party systems reconciliation
• Maintaining/reviewing the general ledger, generating and posting all journal entries in a timely manner, coordinating monthly close, maintaining budgets and reporting on budget to actual, and preparing monthly/quarterly financial statements with related workpapers
• Participating in weekly meetings and be comfortable with reporting numbers
• Collecting from clients and actively following up to ensure timely collection of payments
• Being involved in other day to day activities

• BS/BA degree in Business, Accounting, Finance or equivalent
• Detail oriented and highly organized approach to meeting deadlines
• Excellent communication skills both written and verbal
• Highly proficient in Word, Excel and any accounting system
• Ability to work independently and as a team player
• Able to produce monthly reports to give a clear understanding of business
• Excellent analytical skills to review, negotiate and eliminate financial waste

• Flexible PTO
• Monthly Massages
• Commuter benefits
• Stocked snack, coffee, and kitchen
• Ping-pong
• 401K
• Profit sharing
• Health, vision, and dental benefits

• Manage assigned set of accounts by building strategic relationships with key client contacts
• Cultivate a direct and strong relationship with the decision makers and influencers on the clients’ side
• Take client needs, success, happiness, and retention personally and can prioritize your workload autonomously
• Recognize new opportunities for growing your existing book of business
• Maximize our long-term revenue with each customer by account mining, upselling and cross selling activities
• Be the key link between our clients and QASource’s offshore engineering teams
• Strategically develop solutions in collaboration with QA teams to achieve maximum client satisfaction
• Using quarterly account reviews to measure client satisfaction and enhance on current processes to exceed client expectations
• Meet and exceed account focused targets, goals and SLAs
• Provide highest quality of service to our clients
• Aid in the research and execution of projects as they arise
• Participate in other cold prospecting activities as required

• Timely and pay close attention to detail (remember, we are a QA company)
• Aggressive when you need to be, coming up with creative solutions when in complex situations
• Excellent verbal and written communication skills
• You have professional experience with business customers in Account Management or Client Services, or a background in software QA/testing/engineering/IT. Bonus points for B2B
  experience
• Superior knowledge of MS Office and other tools
• Tech-savvy and interested in the software development process
• You can participate in discussions with business & technical leadership
• You want to work successfully in a fast-paced, dynamic and creative environment with a rapidly growing company and are comfortable taking responsibility and improvising