Careers

• Participate in requirements, design and review meetings.
• Acts as a representative of the offshore development team monitoring, showcasing their work as well as driving them through the scrum cycle within specified timelines.
• Acts as a subject matter expert for the Salesforce Platform maintenance involving Informatica stack as well.
• Triage and fix defects, co-ordinate with the scrum team on the same.
• Work closely with the SA’s, PO’s on understanding the pain points, implement POC’s, new enhancements and prioritization of the work.
• Establish and improve current processes working with the client and offshore team.
• Share performance reports and deliverable quality stats for offshore team.
• Stay current on the latest Salesforce releases, new features and product roadmaps and evaluate the impact on the current implementation.

Required

• Bachelor’s or master’s degree in Computer Science or a related study or equivalent experience.
• 5+ years of technical and engineering experience with Salesforce is required including but not limited to Apex and Visualforce.
• Working experience on the Informatica platform w.r.t. designing and developing real time cloud functionalities.
• Knowledge of SQL, Databases, API integrations, SOAP and REST based web services, XML, JavaScript and general web development.
• 3+ years of experience on the direct client management and working with an offshore team.
• Excellent people skills with the ability to mentor team members and educate others on development principles and methodologies.
• Ability to work proactively, independently or as part of a team on multiple tasks and projects, and quickly learn new technologies.
• Experience working in an Agile/Scrum-like environment preferred.
• Strong organizational, problem-solving, and analytical skills.
• Excellent written and verbal communication skills.
• Excellent technical documentation skills.
• Ability to integrate and apply feedback in a professional manner.
• Ability to prioritize and drive to results with a high emphasis on quality.

Desired

• Experience in working in a regulated environment (SOX, HIPAA, CLIA, GCP, and FDA).

• Travel Requirements: No Travel.
• Will involve some early morning/late evening hours working with off-shore team.
• Standing or sitting for long periods of time may be necessary.
• Some lifting (greater than 25 pounds) may be necessary.

• Manage all new inbound Sales Qualified Leads
• Understand client needs and offer solutions and support
• Research potential leads from business directories, web searches, or digital resources
• Qualify leads from digital campaigns, conferences, referrals, tradeshows, and other lead generation efforts
• Create and maintain a list/database of prospect clients
• Present and deliver relevant supportive documentation to potential clients
• Answer potential client questions and ask follow-up call questions as appropriate
• Track progress on a weekly, monthly, and quarterly basis against sales metrics
• Collaborate with the Engineering, Marketing and Account Management teams
• Report and document all sales activities in CRM
• Close deals and working with clients through the sales process from beginning to end
• Cold call and prospecting; make multiple outbound calls and emails to potential clients (leads, MQL’s, SQL’s and lists) when time permits
• Travel Requirements: As Needed
• Work with engineering team located offshore and nearshore at varying hours throughout the day; may include some early morning/late evening hours

• Bachelor’s degree preferred
• Comfortable making calls and talking to new people daily
• Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanor
• Eager to expand company with new sales, clients, and territories
• Self-motivated and self-directed
• Able to multitask, prioritize, and manage time efficiently
• In-depth understanding of company services and its position in the industry
• Coachable and willingness to learn
• Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client
• Knowledge of sales process from initiation to close
• Ability to work independently or as an active member of a team
• Previous experience in outbound call center, inside sales experience, or related sales experience preferred
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM experience preferred

• Flex time
• Stocked snack, coffee and kitchen
• Ping-pong
• 401K
• Monthly massage, manicure or facial
• Health, vision, dental

• We grow every year and have never done layoffs, so you get high job security
• Our clients are category leaders, so you get to interact with only the best, cutting edge companies
• We continuously improve, so you get variety in your work and the opportunity to see yourself grow
• We are a small innovative team, so you get to see the direct impact of your work
• We have flex time (and other benefits) so you get to have a good work-life balance
• We are like family so you get a collaborative work environment
• Out atmosphere is professional and congenial, so you get to enjoy your ‘time at the office’