Careers

QASource provides quality assurance services for some of the most highly respected and fast-growing software companies. We are headquartered in Pleasanton, California and employ more than 700 software quality engineers in Chandigarh, India. We grow 20-30% every year. Clients include Oracle, IBM, eBay, Apple, Ford, and Prudential. The atmosphere is professional but congenial, and geared toward personal growth and constant improvement.

We have an incredibly high client and employee retention rate, because we have built “taking care of people” – both our employees and our clients - into the way we do business. In this position, you will gain in-depth knowledge of our services, and then respond to qualified leads and clients. You will answer their questions or find the answers to their questions. You will be engaging with them and helping them solve their challenges.

• Manage assigned set of accounts by building strategic relationships with key client contacts
• Cultivate a direct and strong relationship with the decision makers and influencers on the clients’ side
• Take client needs, success, happiness, and retention personally and can prioritize your workload autonomously
• Recognize new opportunities for growing your existing book of business
• Maximize our long-term revenue with each customer by account mining, upselling and cross selling activities
• Be the key link between our clients and QASource’s offshore engineering teams
• Strategically develop solutions in collaboration with QA teams to achieve maximum client satisfaction
• Using quarterly account reviews to measure client satisfaction and enhance on current processes to exceed client expectations
• Meet and exceed account focused targets, goals and SLAs
• Provide highest quality of service to our clients
• Aid in the research and execution of projects as they arise
• Participate in other cold prospecting activities as required

• Timely and pay close attention to detail (remember, we are a QA company)
• Aggressive when you need to be, coming up with creative solutions when in complex situations
• Excellent verbal and written communication skills
• You have professional experience with business customers in Account Management or Client Services, or a background in software QA/testing/engineering/IT. Bonus points for B2B experience
• Superior knowledge of MS Office and other tools
• Tech-savvy and interested in the software development process
• You can participate in discussions with business & technical leadership
• You want to work successfully in a fast-paced, dynamic and creative environment with a rapidly growing company

Founded in 2002, QASource is a highly successful and trusted engineering services company that helps customers build quality software products better and faster using automation testing. We deliver high-quality QA and development outsourcing services using a hybrid onsite-offshore model that combines offshore technical talent with U.S. management and engineers embedded in our client’s engineering departments - enabling them to avoid the risks that often accompany a remote testing team.

With an emphasis on time-bound delivery, exceptional communication, and customized solutions, we excel at helping our clients manage the quality of their deliverables while keeping costs low. In addition to QASource's dedicated team model, our portfolio of services includes QAOnDemand (flexible, pay-as-you-go services) and MyCrowd QA (crowd testing). We're looking for a proven Sales Manager at QASource who supports a culture of data-driven decision-making and ensures that the Sales team continues to increase efficiency, effectiveness, and overall revenue. In this role, the ideal candidate will be responsible for compliance with our sales process and philosophy, sales process improvement, and sales team's overall performance. This role directly reports to the Head of Sales.

• Achieve individual and team quotas
• Participate in design and implementation of sales plan that expands company's new logo base and ensure its strong presence
• Support and guide team members through challenging deals by creating call plans and participate in the execution
• Participate in recruiting, objectives setting, coaching, and performance monitoring of sales representatives
• Analyze, report, and improve KPIs for each team member
• Responsible for CRM data hygiene and compliance with existing procedures

• BS degree in business administration or a related field
• 10+ years of experience with at least two years in sales management
• Successful previous experience as a sales representative and sales manager, consistently meeting or exceeding quotas
• Committed to continuous education and process improvement through workshops and tools evaluation
• Demonstrated ability to communicate, collaborate and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Ability to identify performance challenges and customize performance plans for each team member
• Familiarity with major selling methodologies

• Health, vision, and dental benefits
• Flexible PTO
• 401K
• Profit sharing

• Monthly Massages
• Commuter benefits
• Stocked snack, coffee, and kitchen
• Ping-pong

• Our clients are category leaders, so you get to interact with only the best, cutting edge companies
• We continuously improve, so you get variety in your work and to see yourself grow
• We are a small innovative team, so you get to see the direct impact of your work
• We have flex time (and other benefits) so you get to have a good work-life balance
• We are like family so you get a collaborative work environment
• Our atmosphere is professional and congenial, so you get to enjoy your 'time at the office.'