Careers

• Participate in requirements, design and review meetings.
• Acts as a representative of the offshore development team monitoring, showcasing their work as well as driving them through the scrum cycle within specified timelines.
• Acts as a subject matter expert for the Salesforce Platform maintenance involving Informatica stack as well.
• Triage and fix defects, co-ordinate with the scrum team on the same.
• Work closely with the SA’s, PO’s on understanding the pain points, implement POC’s, new enhancements and prioritization of the work.
• Establish and improve current processes working with the client and offshore team.
• Share performance reports and deliverable quality stats for offshore team.
• Stay current on the latest Salesforce releases, new features and product roadmaps and evaluate the impact on the current implementation.

Required

• Bachelor’s or master’s degree in Computer Science or a related study or equivalent experience.
• 5+ years of technical and engineering experience with Salesforce is required including but not limited to Apex and Visualforce.
• Working experience on the Informatica platform w.r.t. designing and developing real time cloud functionalities.
• Knowledge of SQL, Databases, API integrations, SOAP and REST based web services, XML, JavaScript and general web development.
• 3+ years of experience on the direct client management and working with an offshore team.
• Excellent people skills with the ability to mentor team members and educate others on development principles and methodologies.
• Ability to work proactively, independently or as part of a team on multiple tasks and projects, and quickly learn new technologies.
• Experience working in an Agile/Scrum-like environment preferred.
• Strong organizational, problem-solving, and analytical skills.
• Excellent written and verbal communication skills.
• Excellent technical documentation skills.
• Ability to integrate and apply feedback in a professional manner.
• Ability to prioritize and drive to results with a high emphasis on quality.

Desired

• Experience in working in a regulated environment (SOX, HIPAA, CLIA, GCP, and FDA).

• Travel Requirements: No Travel.
• Will involve some early morning/late evening hours working with off-shore team.
• Standing or sitting for long periods of time may be necessary.
• Some lifting (greater than 25 pounds) may be necessary.

The SDR will report to the Head of Business development (Supervisor) and is a critical member of our sales team. This is an excellent opportunity for a motivated sales professional to play an important role in the Outbound sales program and contribute to the growth and evolution of our company.

Summary: The SDR is responsible for executing all important Outbound Business Development activities as detailed in the list of responsibilities.

• Drive individual prospecting including building lists, conducting research, contacting targeted prospects
• Contact, qualify and follow up, through high volume outbound calls and emails
• Meet goals for connects, appointments set and new opportunities won
• Be proficient with technology stack including HubSpot CRM, LinkedIn Navigator, Go-to-Meeting, and any tools that are adopted for use by the Outbound team
• Ensure that all activity is tracked and reported through the CRM system
• Maintain established weekly KPIs, including outbound emails and calls
• Collaborate with marketing, inbound sales, account management and offshore teams for learning, growing and closing new business
• Effectively support and potentially conduct discovery, proposal review and other adhoc calls via web conferencing as directed by the Head of Business Development
• Understand and follow company lead qualification criteria for new prospects
• Timely follow up communications with prospects on general follow-up, including but not limited to proposals, MNDAs, MSAs
• Actively participate in strategy development and process improvement
• Become highly knowledgeable in all current and future QASource service offerings

• Bachelor’s degree in a related field
• 1-7 years of experience in Inside Sales / Previous SDR role
• Proficiency with Microsoft Office (Word, PowerPoint, Excel, and Outlook or Gmail)
• Prior experience working in collaborative, small and mid-size business environment is preferred

• Strong research and lead generation experience
• Highly professional presentation / presence
• Strong verbal and written communication skills
• Strong work ethic, flexibility and desire to learn
• Coachable, able to take direction and constructive feedback
• Emotional intelligence/ability to read a prospect
• Basic legal/contract understanding
• Ambitious/motivated to drive results
• Technical literacy
• Accountable to meet deadlines

• Work is normally performed in an office setting. This position requires the person to work from Pleasanton office
• Work is normally performed during standard business hours, Monday through Friday
• Starting times normally vary between 7:30am – 10:00am, and quitting times normally vary between 4:00pm – 6:30pm. Off-hours work is required to communicate with and collaborate with offshore teams as well as for special sales situations and/or attending networking events
• Work locations may vary day-to-day and throughout the day, split between working onsite at prospect offices and working at our office. This may include local professional networking events, mixers and business social events.

The Marketing Campaign & Content Manager at QASource is an exciting, essential role that helps drive a robust, content-driven demand generation strategy to increase revenue. The ideal candidate for this role will be a highly organized, energetic and creative team player with proven experience in planning, coordinating and implementing multi-channel marketing campaigns to promote a range of QASource’s services. To be successful, you will need to be an excellent project manager, a solid communicator with proficient writing and editing skills and have a knack for juggling multiple, deadline-driven projects simultaneously.

In this role you will have four key areas of responsibility: Integrated Campaign Management, Content Marketing, Social Media Marketing and Event Planning

• Devise integrated, multi-channel marketing campaigns with the intent of creating leads and acquiring new customers
• Develop and communicate creative briefs to highlight key themes, target buyer personas and value-based messaging and campaign cadence to create emails, banner ads and other engaging campaign deliverables
• Gather and use data to inform new campaigns and the evaluation of existing campaigns
• Continuously assess and report on the results and ROI of campaigns and implement improvements where necessary working with the Marketing Analytics & Operations Manager

• Manage our strategic blog initiative to include identifying key topics, outlines, keywords and internal and external resources to help write up to 10 blog posts per month
• Manage the blog editorial calendar and communicate changes, requirements or gaps to the team as well as report on results
• Develop targeted campaign content, CTAs and other thought leadership offers such as white papers, infographics, etc. to engage our ICPs
• Brief and manage internal and external freelancers for the creation, writing and production of all Sales/AM enablement assets and campaign content
• Identify customer case study opportunities in collaboration with Account Management and manage Customer Success Story production
• Manage all new content and updates in alignment with the website release process
• Manage shared asset library to ensure content governance such as naming conventions, keyword tagging, review/update cadences and appropriate access points
• Oversee the quality of the content created by copywriters and designers to ensure that brand identity is adhered to and content created is accurate and error-free

• Manage and continuously implement and optimize all social media channels and social content scheduling for the channels
• Write, edit and proofread copy and select imagery for social media posts within marketing campaigns
• Track and report social media results in collaboration with Marketing Analytics & Operations Manager
• Monitor the company’s brand on social media
• Build brand awareness by engaging relevant influencers
• Coach employees company-wide on social media best practices

• Develop, manage and execute on customer events, trade shows, key event sponsorship opportunities, etc.
• Communicate requirements, schedules and updates to internal Sales and Account Management teams as well as executives as needed
• Manage all creative, asset production, shipping, premiums, etc. in support of events

• Minimum 4 years of experience in campaign management and content marketing in technology B2B organization
• Bachelor’s degree or higher in marketing, communications or equivalent
• Proficiency across major marketing and project management technologies, including HubSpot, MS Office Suite, Google docs/collaboration tools as well as current marketing trends
• Savvy in social media marketing best practices and implementation management
• Strong project management, time management and collaboration skills; Scrappy, entrepreneurial spirit towards problem-solving, organization and accountability
• Ability to manage multiple campaigns and content projects simultaneously through to launch
• Exceptional attention to detail and ability to self-manage and work as part of a team, including ability to coordinate across global, cross-functional teams and time-zones
• Strong ability to communicate clearly, professionally and cross-culturally

• 5 to 10 years of Information Technology experience
• Strong understanding of relational databases with hands on experience in SQL programming
• Solid understanding of Data Warehouse methodology, models and dimensional modelling
• Experience in ETL development using SQL Server, SSIS, and related Microsoft technologies is preferred
• Experience on Power BI or any other reporting tool
• Experience in Agile development processes
• Knowledge in data architecture and data life-cycle management is preferred
• Knowledge in business processes such as Finance, Sales, Lab in Bio-Tech industry (preferable)
• Advanced proficiency with use of Microsoft Office applications including, Word, Project, Excel and Visio and other tools that facilitate the requirements gathering and design
• Passionate about solving business problems, innovative, creative and an out- of-the-box mindset
• Excellent analytical skills and strong attention to detail
• Must possess critical thinking, problem solving, and decision-making skills
• Excellent interpersonal and collaborative skills
• Bachelor's Degree in Computer Science, Information Systems or a related technical discipline

• Co-ordinate with the offshore team on the daily activities
• Work in the Agile environment across multiple tracks and share the same with the offshore
• Participate in the code and design reviews